Contact Us

Contact Rinelle

Questions about a product, your order, shipping, returns, or anything else related to shopping with Rinelle? Our customer support team is here to help.

We want every part of your experience with us to feel straightforward, from discovering your next piece to receiving your order.

Customer Support

Rinelle
Website: Rinelle.shop
Email: support@rinelle.shop
Phone: +1 (250) 212-7214

Mailing Address:
305-1334 73rd Ave W, Vancouver, British Columbia V6P 3E7, Canada

Order Assistance

If you're contacting us regarding an existing order, please include your order number and the email address used during checkout. This helps us locate your order and assist you more efficiently.

Our team can help with:

• Questions before placing an order
• Product information
• Order status and tracking
• Shipping questions
• Returns and refunds
• Damaged, defective, or incorrect items
• General store inquiries

For the fastest assistance, please contact us at support@rinelle.shop.